Privacy Policy

Introduction

Hearthline Product Studio ("we," "us," or "our") operates this website. This Privacy Policy explains how we collect, use, and protect information when you visit our website and use our services.

Information We Collect

We collect information you provide directly to us through website forms, including:

• • Name, email address, and phone number
• • Company name and industry
• • Project details and business context you share with us
• • Any other information you voluntarily provide through contact forms or inquiries

How We Use Information

We use the information we collect to:

• • Respond to your inquiries and provide information about our services
• • Understand your project needs and determine if we're a good fit
• • Send updates about our work, projects, and services (with your consent)
• • Provide support and address client requests
• • Comply with legal obligations

Cookies and Analytics

Our website uses cookies to improve your experience. These small files help us understand how you use our site and enable features like form persistence. We also use Google Analytics to understand visitor patterns and improve our content. You can disable cookies in your browser settings.

Data Retention

We retain information you provide through our website forms for as long as needed to respond to your inquiry and provide our services. If you request that we delete your information, we will do so within 30 days, except where we are required to retain information for legal or business reasons.

Security

We implement industry-standard security measures to protect your information, including encryption of data in transit and at rest. However, no security system is completely impenetrable. If you believe your information has been compromised, please contact us immediately.

Third-Party Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, including form processing, analytics, and communication tools. These providers are contractually obligated to use your information only as necessary to provide services to us and maintain confidentiality.

Your Rights and Choices

You have the following rights regarding your information:

• • Right to access: You can request a copy of the personal information we hold about you
• • Right to correct: You can request correction of inaccurate information
• • Right to delete: You can request deletion of your information
• • Right to opt-out: You can opt out of receiving marketing communications

To exercise these rights, please contact us using the information below.

International Data Transfers

If you are located outside the United States, please be aware that information we collect may be transferred to, stored in, and processed in the United States and other countries. By using our website, you consent to the transfer of your information to countries outside your country of residence, which may have data protection rules different from your country.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or by posting a prominent notice on our website. Your continued use of the website following any changes constitutes your acceptance of the updated Privacy Policy.